Property Management

Property Management

Repairs and Maintenance • Tenant Renewal • Rent Collection • Marketing and Leasing
Eviction Management • Accounting Services • Professional Software Advantages • Management Fees

Repairs and Maintenance

Through an effective maintenance program SBPM will reduce maintenance costs, improve tenant relations and increase the value of your investment.
  • Handle all incoming tenant phone calls, complaints and maintenance requests
  • Use our in house maintenance/repair team to perform maintenance when possible
  • Coordinate with vendors to facilitate all repairs and maintenance requests when necessary
  • Establish 24/7 Emergency response line
  • Maintain a log of all tenant communication and maintenance requests
  • Handle all incoming communication from state and municipal agencies including Board of Health and Inspectional Services
  • Perform preventative maintenance
  • Perform pre and post rental inspection and provide full documentation
  • Analyze utility bills to identify possible areas of improvement

Tenant Renewal

Through active management of the renewal process SBPM will increase retention rate and reduce vacancy losses.
  • Perform market analysis to determine potential rent increases
  • Reach out to tenants 60 days prior to lease expiration with lease renewal information
  • Maximize rent increases upon renewal
  • Obtain signed lease renewal addendum

Rent Collection

Employing a 5-step proprietary and proven process SBPM will reduce delinquencies and bad debts while improving cash flow.
  • Prepare monthly invoices and send to tenants by mail with self-addressed, stamped envelopes for easy return
  • Send email notices to tenants reminding them that rent is due on the 1st of the month
  • Record receipt of all incoming rent checks and electronic payments
  • Make collection calls to tenants who have not paid by the 5th day of the month
  • Send 14-day Notice To Quit to delinquent tenants
  • Offer multiple payment methods for tenant convenience (Check, ACH withdrawal, or online credit card payment)

Marketing and Leasing

Through aggressive marketing SBPM will reduce vacancy rates and increase rental revenue.
  • Place advertisements on dozens of syndicated websites (MLS, Craigslist, and SBPM’s website)
  • Pre-screen potential tenants to ensure only qualified tenants are considered
  • Process applications, interview tenants and perform credit and background checks
  • Execute landlord approved lease and collect all deposit payments
  • Provide electronic access to all executed leases for owners and tenants through SBPM’s online portal

Eviction Management

Through professional management of the eviction process SBPM will minimize the time and expense needed to evict a tenant.
  • Ensure all legal notices are served by court appointed Official
  • Initiate legal proceedings when a tenant fails to cure a Notice to Quit OR when a tenant violates conditions of their lease
  • Hire attorney at SBPM preferred rates to prosecute eviction cases as quickly and vigorously as possible
  • Oversee preparation of all documents required for court
  • Appear in court to testify when necessary

Accounting Services

SBPM’s experienced accounting team will provide landlords with a full set of professional books and records.
  • Review every incoming invoice and approve for payment by Landlord
  • Record all rent receipts and expense payments in a GL system
  • Create monthly financial statements, including a Profit & Loss statement and Balance Sheet
  • At Landlord’s option, SBPM will pay all invoices, including taxes, insurance, utilities and maintenance on behalf of the Landlord, out of the Landlords bank account
  • Handle tenant Security Deposit and escrow account creation

Professional Software Advantages

  • Provide access to an online Owner Portal which gives Landlord access to documents, payment histories and customizable reports
  • Provide access to an online Tenant Portal which gives tenants the option to submit maintenance requests, receive notices and documents, pay rent and view account history
  • Comprehensive and customizable monthly reporting on financial data and leasing information

Management Fees

Management fees vary based on asset class, location, and services selected. Our management fees start at 4% of gross rents. Please call for details on your portfolio’s pricing.
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